The University of New Mexico (UNM) Health System has made it easier for patients to manage their healthcare through the UNM Patient Portal. This secure, user-friendly online platform provides a comprehensive range of features that allow patients to access their medical information, communicate with healthcare providers, and manage appointments—all from the convenience of their own homes.
Key Features of the UNM Patient Portal
Access to Medical Records: Patients can view their medical records, including test results, immunization records, and visit summaries. This helps patients stay informed about their health status and medical history.
Appointment Management: Patients can schedule, reschedule, or cancel appointments with their healthcare providers. The portal also provides reminders and notifications about upcoming appointments.
Prescription Refills: The portal allows patients to request prescription refills and view their current medications, making it easier to manage medications effectively.
Secure Messaging: Patients can communicate securely with their healthcare providers, asking questions, requesting information, and receiving guidance without needing a phone call or office visit.
Billing and Insurance: Patients can view their billing statements, make payments, and update their insurance information. This simplifies the billing process and ensures accuracy in insurance details.
How to Access the UNM Patient Portal
Accessing the UNM Patient Portal is a straightforward process. Here is a step-by-step guide to logging in:
Visit the Login Page: Go to the official UNM Health System website and navigate to the Patient Portal login page.
Enter Your Credentials: Input your username and password. If you are a new user, you will need to create an account using the link provided on the login page.
Create an Account: For first-time users, follow the instructions to create an account. You will need to provide some personal information and verify your identity to ensure the security of your health information.
Login: Once you have entered your credentials or created an account, click the “Login” button to access your patient portal.
Navigate the Portal: After logging in, you will have access to various features such as viewing your medical records, managing appointments, and communicating with your healthcare providers.
Frequently Asked Questions (FAQ)
Q: What should I do if I forget my password?
A: If you forget your password, click the “Forgot Password” link on the login page. Follow the instructions to reset your password. If you encounter any issues, contact UNM Health System’s technical support for assistance.
Q: Is the UNM Patient Portal secure?
A: Yes, the UNM Patient Portal uses advanced security measures, including encryption and secure login protocols, to protect your personal health information.
Q: Can I access the portal from my mobile device?
A: Yes, the UNM Patient Portal is mobile-friendly and can be accessed from smartphones and tablets.
Q: Can I view my test results on the portal?
A: Yes, you can view your test results by logging into the portal and navigating to the “Medical Records” or “Test Results” section.
Q: Is there a cost to use the UNM Patient Portal?
A: No, the UNM Patient Portal is a complimentary service provided by the UNM Health System.
Conclusion
The UNM Patient Portal is a valuable tool for managing your healthcare conveniently and securely. By providing easy access to medical records, appointment scheduling, prescription refills, and direct communication with healthcare providers, the portal empowers patients to take an active role in their health care. Logging into the UNM Patient Portal is a simple process that opens up a wealth of resources designed to enhance your healthcare experience.
