The Dartmouth Hitchcock patient portal offers a secure and convenient way for patients to manage their healthcare, access personal medical information, and communicate with their healthcare providers online. Dartmouth Hitchcock Health (DHH) is a prominent academic health system in New Hampshire and Vermont, with the patient portal serving as an essential tool for patients seeking access to medical records and services. This article will cover the details of the portal, how to access it.
Dartmouth Hitchcock Patient Portal
The Dartmouth Hitchcock patient portal, known as myDH, is an online tool that allows patients to access their personal health information, schedule appointments, request prescription refills, and communicate with healthcare providers securely. The portal provides patients with a comprehensive digital platform to manage their healthcare from anywhere, 24/7.
Key features include:
- Access to medical records, lab results, and imaging reports.
- The ability to schedule and view upcoming appointments.
- Secure messaging with healthcare providers.
- Prescription management, including requesting refills.
- Bill payment and insurance management.
- Access to care summaries and discharge instructions.
This portal is especially beneficial for patients managing chronic conditions, as it enables constant monitoring of test results and communication with medical professionals.
How to Access the Dartmouth Hitchcock Patient Portal
Getting started with the myDH portal is simple and involves a few steps:
Creating an Account
- Visit the myDH Website: Navigate to the official myDH website (mydh.org). You’ll find options to either sign in or sign up.
- Sign Up: Click on “Sign Up Now” if you don’t have an account. You will be asked to provide your name, date of birth, and contact details.
- Verify Identity: You’ll be prompted to verify your identity using either your medical record number or by answering security questions. This step is essential to ensure that your health information remains private.
- Create Credentials: Once your identity is verified, create a username and password for future logins. You can also set up two-factor authentication for added security.
- Email Confirmation: After registration, you will receive a confirmation email to complete your setup.
Logging In
- Website Access: Once your account is set up, you can log in to the myDH portal by visiting mydh.org. Enter your username and password on the login page.
- Mobile App: You can also access the portal on mobile devices by downloading the myDH app from the App Store (iOS) or Google Play (Android). The mobile app offers the same functionality as the web-based portal.
Features and Navigation
After logging in, you’ll be directed to your dashboard, where you can manage appointments, review test results, and communicate with your healthcare providers. The navigation is intuitive, with easy access to important sections like messages, medications, and billing.
Support
If you have trouble accessing the portal, you can contact technical support through the portal or by calling the support line at Dartmouth Hitchcock Medical Center (DHMC).
FAQ
1. What can I do on the Dartmouth Hitchcock patient portal?
You can manage a wide array of tasks on the portal, including:
- Viewing your medical history and test results.
- Messaging your doctor with non-urgent health questions.
- Scheduling and viewing upcoming appointments.
- Requesting prescription refills.
- Paying medical bills online.
- Accessing immunization records and care summaries.
2. How do I sign up for the patient portal if I have never used it before?
To sign up, go to mydh.org and click “Sign Up Now.” You’ll need to verify your identity through personal information or using a medical record number. Follow the on-screen instructions to create your username and password.
3. Can I access the portal on my mobile device?
Yes, the myDH patient portal is available through a mobile app, which you can download from the App Store or Google Play. The app allows for secure access to all the portal’s features, including appointment scheduling, messaging, and bill payment.
4. Is there a fee to use the Dartmouth Hitchcock patient portal?
No, the myDH patient portal is completely free for all Dartmouth Hitchcock Health patients. There are no hidden fees or subscription costs.
5. What do I do if I forget my username or password?
If you forget your username or password, you can click the “Forgot Username” or “Forgot Password” link on the myDH login page. You will be asked to provide your email address or answer security questions to reset your credentials.
6. Can I view my family members’ health records through the portal?
Yes, with the proxy access feature, you can view and manage the health information of your family members, such as children or elderly relatives, once they provide authorization. This is helpful for caregivers who need to manage medical appointments and information for others.
7. How secure is the myDH portal?
Security is a top priority for Dartmouth Hitchcock Health. The portal uses industry-standard encryption and other security measures to ensure that your personal health information is safe. Two-factor authentication can also be enabled for extra protection.
8. Can I use the portal to communicate with my healthcare provider?
Yes, the portal allows for secure messaging with your healthcare provider. However, this should only be used for non-urgent medical questions or concerns. For emergencies, always call 911 or go to the nearest emergency room.
9. Can I use the portal to request medication refills?
Yes, you can request medication refills directly through the portal. Go to the “Medications” section of the portal, select the prescription that needs refilling, and submit the request. Your healthcare provider will process the request, and you will receive a notification when it’s ready.
10. How do I schedule an appointment using the portal?
To schedule an appointment, log in to the myDH portal, go to the “Appointments” section, and follow the prompts to choose the type of appointment, the healthcare provider, and the preferred date and time. You can also view and manage existing appointments.
Conclusion
The Dartmouth Hitchcock patient portal, myDH, is a powerful tool that offers patients easy access to their health records, secure communication with providers, and convenient management of medical appointments and medications. With 24/7 access to your healthcare information, the portal empowers patients to take control of their health and well-being.
